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Privacy Policy – Scotia Scrub Spotless Housekeeping

Effective Date: October 1, 2024
Last Updated: October 1, 2024

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Scotia Scrub Spotless Housekeeping ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in connection with our cleaning services and website.

1. Information We Collect

We may collect personal information including:

  • Full name, address, phone number, and email

  • Billing and payment details

  • Service preferences and notes

  • Photos of areas requiring service (with consent)

  • Feedback and communication history

2. How We Use Your Information

We use your information to:

  • Provide and manage cleaning services

  • Communicate with you regarding appointments or updates

  • Process payments and send invoices

  • Improve our services and customer experience

  • Send promotional emails/texts (if you’ve opted in)

  • Fulfill legal or regulatory obligations

3. Sharing Your Information

We may share information with:

  • Trusted third-party vendors (e.g., payment processors, booking tools)

  • Legal authorities when required

  • We do not sell or rent your personal information to third parties

4. Data Security

We take appropriate steps to protect your personal data. However, no system is fully immune from risks. Use of our services implies acknowledgment of this.

5. Your Rights

You have the right to:

  • Access or request corrections to your data

  • Withdraw consent for communications

  • Request deletion of your data (subject to legal requirements)

6. Cookies & Website Tracking

Our website may use cookies to improve functionality. You can disable cookies in your browser settings.

7. Contact Us

If you have questions or concerns about this policy or how your data is handled, please contact us/

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Terms of Use – Scotia Scrub Spotless Housekeeping

Effective Date: October 1, 2024
Last Updated: October 1, 2024

By booking services or using our website, you agree to the following Terms of Use. Please read them carefully.

1. Services Offered

Scotia Scrub Spotless Housekeeping provides residential and/or commercial cleaning services as described during booking or on our website.

2. Booking & Cancellations

  • Bookings must be made in advance

  • Cancellations must be made at least 24 hours before your appointment

  • Late cancellations or no-shows may result in a fee.

3. Payment Terms

  • Payment is due [at the time of service.

  • We accept [e-transfer, credit/debit cards, cash]

4. Client Responsibilities

Clients must:

  • Provide safe, accessible premises

  • Secure or remove valuables

  • Notify us of pets, hazards, or any special cleaning requests

5. Liability

  • We are insured for accidental damage

  • We are not liable for damage due to pre-existing conditions, faulty surfaces, or unreported hazards

  • Clients must report any issues within 24 hours of service

6. Intellectual Property

All content on our website or materials provided (logos, text, photos) is property of Scotia Scrub Spotless Housekeeping and may not be used without permission.

7. Termination

We reserve the right to refuse or terminate service in the event of inappropriate conduct, unsafe conditions, or non-payment.

8. Modifications

We may update these Terms at any time. Continued use of our services implies acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by the laws of the Province of Nova Scotia, Canada.

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